Dear Global Medevac Members,
As you know, the COVID-19 pandemic is an extremely dangerous virus that can be transmitted to others with very limited contact. Our obligation to you as a member shall not be interrupted or deferred unless you have contracted the virus. We are bound by CDC guidelines regarding the transportation of members with the COVID-19 virus. At this time, any member infected by the virus may not be transported by air ambulance.
Please follow recommended procedures, such as social distancing, handwashing, etc., to limit your exposure. We value your membership and we will continue to render services to all eligible members. You trusted us when you purchased your membership and we take our obligations to you very seriously.
Our company has made the decision to send our employees to their homes to work, however, you can still reach us by telephone 24/7. We are protecting our employees for their own personal well-being and for yours.
We encourage you to monitor the news for new information that may prove helpful to you and your families. These are challenging times for all of us, but we all must use our best efforts to contain and limit the harm to the general public and, especially, to our members.
If you have any questions about Global Medevac and the services you are entitled to receive, please call us at 1-833-GetMvac (1-833-438-6822). Our offices are open and we are prepared to help you as needed. Most of all, please follow federal and local guidelines to minimize your exposure to this worldwide pandemic.
Global Medevac cares for all of our members and we wish you the best of health during this unprecedented moment in time.
Timothy W. Green