COVID-19: A letter from Global Medevac’s President

2020-04-01T18:58:50-05:00April 1st, 2020|Blog|

 

Dear Global Medevac Members,

As you know, the COVID-19 pandemic is an extremely dangerous virus that can be transmitted to others with very limited contact. Our obligation to you as a member shall not be interrupted or deferred unless you have contracted the virus. We are bound by CDC guidelines regarding the transportation of members with the COVID-19 virus. At this time, any member infected by the virus may not be transported by air ambulance.

Please follow recommended procedures, such as social distancing, handwashing, etc., to limit your exposure. We value your membership and we will continue to render services to all eligible members. You trusted us when you purchased your membership and we take our obligations to you very seriously.

Our company has made the decision to send our employees to their homes to work, however, you can still reach us by telephone 24/7. We are protecting our employees for their own personal well-being and for yours.

We encourage you to monitor the news for new information that may prove helpful to you and your families. These are challenging times for all of us, but we all must use our best efforts to contain and limit the harm to the general public and, especially, to our members.

If you have any questions about Global Medevac and the services you are entitled to receive, please call us at 1-833-GetMvac (1-833-438-6822). Our offices are open and we are prepared to help you as needed. Most of all, please follow federal and local guidelines to minimize your exposure to this worldwide pandemic.

Global Medevac cares for all of our members and we wish you the best of health during this unprecedented moment in time.

Sincerely,


Timothy W. Green
President

How it all started!

2019-09-20T11:59:04-05:00September 20th, 2019|Blog|

This may sound a little corny, but in all honesty, David Morgan and I got together several years ago and we decided there was an opportunity to create and sell a much better product than our competitors offer. I have known David for many years and he is a very good businessman and a strong advocate of “doing the right thing” at all times for his customers. I have been in the prepaid emergency assistance business for 35 years and I worked with the “father of the industry”, Frank Halley for many years. We sold our company in 2015 when Frank made the decision to retire. As the president of Frank’s companies, I learned this business in great detail and I heard our members’ requests for different benefits. You are the reason Global Medevac was formed.

Global Medevac is a “people company”. In reality, all we sell is a piece of paper and a plastic card and when you joined you are put your trust in us, our entire staff, and we are privileged to serve you. Our company is comprised of many industry experts and David and I made it clear to everybody we hired that we will be a “member first” company. That is why we will not have any phone trees or voice prompting when you need our help. When you call we will always talk to you in person because that is what you deserve. We take your trust in us seriously and we will always do what we say we will in our Membership Agreement.

Thank you all for becoming a part of our family!